Kitovu LogoKITOVU
50+ Startups Scaled

We provide world-class customer service for the world’s best-loved brands.

Kitovu provides modern, human-centered customer support solutions. From live chat to technical helpdesk services, we empower businesses to respond faster, retain more customers, and scale support operations with ease.

Global Coverage95%Client Retention
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We Power Global Support
2K+Happy Clients
3K+Tickets Resolved
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80+ Companies Trust Us!

From ambitious startups to established enterprises, brands around the world rely on Kitovu to power seamless customer support experiences.

About Us

About Us

Kitovu is a modern online support center built to empower businesses of all sizes with reliable, scalable, and efficient customer support solutions. Since our founding, we’ve helped organizations streamline their support operations, increase customer satisfaction, and build long-lasting client relationships. From startups to enterprises, our mission is to make support feel human, proactive, and truly helpful.

  • Our Mission

    Our Mission

    To simplify and elevate customer support by offering powerful tools, personalized services, and scalable solutions that enable businesses to serve their customers better—anytime, anywhere.

  • Our Vision

    Our Vision

    To become the global standard for online support solutions, fostering trust, efficiency, and human connection in every customer interaction.

Why choose Kitovu

Kitovu is not just another helpdesk tool. We combine cutting-edge technology with a human touch to ensure your customers get the support they deserve—quickly, personally, and with care.

Boost Customer Satisfaction

Boost Customer Satisfaction

We help you connect with customers, exceed expectations, and build lasting relationships through real human support.

Increase Operational Efficiency

Increase Operational Efficiency

Cut costs without compromising quality. Our call center and IT support services streamline your workflows.

Reduce Customer Attrition

Reduce Customer Attrition

Turn your clients into loyal advocates. Our personalized and proactive support keeps them coming back.

Affordable, Human-Centered Support

Affordable, Human-Centered Support

From startups to enterprises, get fast, friendly, and cost-effective assistance tailored to your needs.

What We Provide

We provide customer experience solutions built for growth. From sourcing premium talent to powering your business with expert IT support, reliable call center services, and a responsive help desk — our team is here to deliver support that scales with you.

Premium Talent

Premium Talent

Access top-tier, pre-vetted professionals to power your customer experience, tech support, and administrative tasks.

Call Center

Call Center

Reliable and responsive voice support solutions tailored for inbound and outbound calls, powered by local talent.

Help Desk

Help Desk

Multi-channel customer support handling queries, complaints, and escalations with speed and professionalism.

IT Support

IT Support

Comprehensive tech support for software, hardware, networks, and digital tools to keep your systems running smoothly.

What Our Clients Say

Real stories from happy customers who rely on KITOVU for reliable, responsive, and personalized support.

KITOVU's call center team transformed our customer engagement. We've seen a 40% boost in satisfaction scores since onboarding them.
Jane Mwangi
Operations Manager, FinTech Africa
The premium talent sourced through KITOVU helped us build a reliable support team faster than we ever thought possible.
Kevin Otieno
Founder, RetailPro
From server issues to desktop troubleshooting, KITOVU's IT support team has been a game changer for our day-to-day operations.
Sarah Wambui
IT Lead, BoreshaTech
As a growing business, KITOVU’s help desk support allowed us to scale without sacrificing quality. Their professionalism is unmatched.
David Kamau
Managing Director, Jua Kali Hub
Their all-in-one approach — from technical help to front-line support — has made KITOVU an essential part of our team.
Grace Akinyi
Customer Experience Lead, AfriMart

Frequently Asked Questions

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